This is the Official Barclay Watch Co UK website.

1) Products

a. The products shown on this website are authentic Barclay Watch Co products.
b. Product and protective box dimensions are approximate and for information only.
c. Colours shown are as accurate as internet technology allows but there is likely to be / may be some variance due to the photographic lighting environment and the limitations of reproducing colours exactly on your monitor.
d. Product specifications may be changed without notice.

2) Terms of Purchase and Security

a. All orders are subject to stock availability and payment clearance.
b. We accept payment by cheque (check) or bank transfer. We do not currently accept debit and credit cards (Amex, Visa, Mastercard, Switch or Delta).
c. You may also purchase by mail order, by phoning customer services 0115 917 6465.
d. You may cancel your order within 7 days of order and obtain a full refund by emailing or writing to us. Cancellations may not be made if payment has cleared.

3) Prices

a. Prices shown are recommended retail price. Special Delivery shipping charges of £10.00, including postage, insurance and packing will be added to all orders shipped. Charges will be combined for multiple orders on request.
b. Payment is in Pounds Sterling only.

4) Delivery

a. At present we accept orders for delivery to the UK and Ireland addresses only. Customers in other countries may contact us at sales @ barclaywatch.co.uk
b. We aim to despatch orders placed and payment cleared before 2pm weekdays the next working day (during exceptional peak times, orders may not be despatched the next day.)
c. All Parcels will be despatched by insured post.
d. All deliveries must be ‘signed for’ and this will be used as proof of delivery. If someone without authority signs for the product at the address you have given us, then this will be your responsibility.
e. An email confirming Despatch can be sent on request, including a tracking number.

5) Returns

a. We believe you will be totally satisfied with your purchase. If in the unlikely event you are unhappy with your purchase please contact us as soon as possible. A refund is not available if we reasonably expect that the item has been worn or the product is returned without its original packaging, including the clear removable protective dial and caseback covers, or if you don't include your receipt.
b. Your request for a refund must reach us within 7 days of order.
c. In the unlikely event that you receive your item(s) in a faulty/damaged state, please notify us within 7 days of receipt of goods, these items will be dealt with in accordance with our returns procedure. Please note that refunds and exchanges do not apply if we reasonably expect that the item has been worn or damaged in any way.
d. Refunds and exchanges for Internet purchases can only be obtained online. Please inform us of any query by e-mail and return the items by post to head office (not the warehouse): Customer Services, The Cherry Lane Company, 208 Long lane, Attenborough, Nottingham NG9 6DB, United Kingdom.
e. We aim to make any refund or exchange within 10 days of receipt of the returned goods. Refunds will be made in the same form as the original payment.
f. We will not deduct the cost of post and packaging (outwards and, if relevant, inwards) from the refund amount if you return the product due to some defect with the product.

6) Product Care and Servicing

a. If you require a strap alteration (ie extra holes) and are unable to obtain this service locally from a quality jeweller, you may return the watch in secure packaging, to our service department. A small charge will apply. Please include the strap alteration instructions that were sent to you with the purchase and post by insured post to: Customer Services, The Cherry Lane Company, 208 Long lane, Attenborough, Nottingham NG9 6DB, United Kingdom.
b. If you wish to discuss any aspect of the care and maintenance of your BARCLAY WATCH, please call our customer help line on 0115 917 6465 and one of our customer care people will be happy to help you.

7) Recycling policy

a. Please help us to minimise the effect we have on the environment by recycling your Old BARCLAY watch or any waste electrical goods. To see more information on recycling your old electrical products, please click here. For advice on all aspects of recycling, including recycling of waste electronic equipment, please visit www.recycle-more.co.uk where you can find out the locations of collection points near to you.

8) Warranty

a. The terms of purchase do not affect your statutory rights.

9) Data Protection / Privacy / Emails

a. We take protection of your privacy and data seriously and recognise our duty to keep information about you safe and secure.
b. For fuller description on our approach to these issues, please see our separate Privacy Policy on this Website.
c. By "Checking Out" from our Shopping basket, and therefore Pressing OK to agree with our Terms and Conditions, you consent to receive communications from The Cherry Lane Company Limited group (these may take the form of Postal Mail, Email or other methods). You may at any time wish to opt out from these communications by emailing sales @ barclaywatch.co.uk indicating your needs.

10) Design and Trade Mark Protection

a. We pride ourselves on our innovative designs and quality products, exclusive and unique to Barclay Watch and The Cherry Lane Company. b. All our products are protected against copying by domestic and international law. We reserve all of our rights concerning our trade marks, copyrights and designs. Copying of any product in any form will be an infringement of our intellectual property rights and is strictly prohibited.
c. ‘Barclay Watch’ and the ‘UK Masonic’ is the registered trade mark and brand name of The Cherry Lane Company Limited, a company registered in England with number 3303983.

11) General

a. These Terms and Conditions may be amended from time to time without notice.
b. There may be mistakes, inaccuracies or other errors in the information on this Website. For example the information may be out of date or incomplete in some way.
c. Cherry Lane is not responsible for the content of any external websites we link to.
d. This site is being hosted and made available to you from England. English Government and the Courts of England have exclusive jurisdiction.

© The Cherry Lane Company Limited 2012